Refund Policy

1. Subscription Services

Growksy provides subscription-based software services. Access to platform features is granted immediately after successful payment and account activation.

2. Monthly Subscription Plans

All monthly subscription fees are non-refundable.

• No refunds for unused time.
• No refunds for unused features.
• No refunds for early cancellation.
• You may cancel anytime and continue using the service until the current billing period ends.

3. Annual Subscription Plans

Annual subscriptions may qualify for a refund if:

• Refund request is submitted within 7 days of purchase.
• Account usage remains within reasonable limits.
• No abuse or policy violations have occurred.

Refund requests submitted after 7 days will not be eligible.

4. Free Trials & Promotional Offers

Users are encouraged to evaluate Growksy during any available free trial or promotional period before purchasing a subscription.

5. Automatic Renewals

Subscriptions may automatically renew unless cancelled before the renewal date. It is the user's responsibility to manage subscriptions and renewals.

6. Non-Refundable Situations

• Change of mind after purchase.
• Failure to use the service.
• Lack of usage during subscription period.
• Features already described before purchase.
• Account suspension due to policy violations.
• Requests submitted outside refund window.

7. Duplicate or Accidental Payments

If duplicate charges occur due to technical issues, Growksy will review the transaction and issue a refund where appropriate.

8. Service Interruptions

Temporary outages, maintenance periods, network issues, or third-party service disruptions do not automatically qualify for refunds.

9. Chargebacks & Payment Disputes

Please contact Growksy support before initiating a chargeback with your bank or payment provider.

10. How To Request A Refund

Please provide the following details:

• Full Name
• Registered Email Address
• Subscription Plan
• Duration (Monthly | Yearly)
• Transaction ID
• Payment Date
• Reason For Refund Request

11. Policy Updates

Growksy may update this Refund Policy from time to time. Continued use of the platform after changes are published constitutes acceptance of the updated policy.